Account Director
Featured
Posted
The Opportunity
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We're looking for an experienced and strategic Account Director to lead large high-profile client contracts, driving operational excellence, commercial performance, and long-term growth.
This is a key leadership role, responsible for shaping service delivery, building strong client relationships, and ensuring contractual commitments are consistently met and exceeded.
Key Responsibilities
About You
Why CBRE GWS?
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We're looking for an experienced and strategic Account Director to lead large high-profile client contracts, driving operational excellence, commercial performance, and long-term growth.
This is a key leadership role, responsible for shaping service delivery, building strong client relationships, and ensuring contractual commitments are consistently met and exceeded.
Key Responsibilities
- Lead and develop a multi-disciplinary contract team to deliver exceptional FM services
- Ensure full compliance with contractual, financial, and operational requirements
- Identify and deliver opportunities for contract growth, increased profitability, and service expansion
- Develop and deliver financial plans, including revenue, profit, cost control, and debt reduction
- Maintain strong, trusted relationships with key client stakeholders
- Drive a high-performance culture, with a focus on safety, people development, and service excellence
- Ensure robust HSE standards are embedded across CBRE teams and supply chain partners
- Implement effective staffing structures to support operational demands and business continuity
- Support new business activity through solution development, presentations, and contract mobilisation
- Promote CBRE's RISE values and collaborative ways of working across the business
About You
- Proven experience at Account Director / Senior Contract Manager level within hard services (essential)
- Strong commercial acumen with experience managing P&L and driving contract growth
- Experienced in leading, developing, and structuring high-performing teams
- Regional/national portfolio management
- Excellent communication and stakeholder management skills
- A natural leader with the ability to motivate, influence, and inspire
- Strategic thinker with strong analytical and problem-solving capability
- Organised and resilient, with the ability to perform in fast-paced, high-pressure environments
- Full UK driving licence and flexibility to travel nationally (with occasional overnight stays)
Why CBRE GWS?
- Work with a global leader in facilities and real estate services
- Opportunity to lead strategic, high-impact client accounts
- Career development and progression within a market-leading organisation
- A culture focused on innovation, collaboration, and excellence
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